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SERVPRO Steps Frederick Homeowners Through Their Water Restoration Process

9/11/2019 (Permalink)

Living room under water We have the equipment and know how to remove the water and dry your home. Call us today!

Standard Water Damage Work from Our First Arrival to the Final Walk-Through in Frederick 

During the initiation and execution phases of a restoration project, SERVPRO specialists fulfill several specific steps as they carry out different tasks and activities. Restoring our customers' property in Frederick occurs with the most efficiency and thoroughness when we use a set framework.

Although every home's construction and contents are different in Frederick, standardized water damage procedures ensure that the home's restoration work ends with the wanted results. These two phases start when the customer first calls us. During this call, we gather the information needed and give the customer a time frame to expect our arrival.

Upon arriving, we perform a walk-through and carry out consultations within different teams at SERVPRO about the water damage restoration process. We also consult with the customer. Once we know which services your property needs, we can bring these issues to you for approval. These include packing up belongings, sectioning off specific areas for your family to live during the restoration, and other steps that we put into place during the initial emergency services and mitigation activities.

Executing the work includes crucial steps full of essential tasks and activities, to restore the property “Like it never even happened.” Our customers' property receives intense scrutiny, so we precisely understand what needs carried out and completed. Some construction requires some areas to retain water, forcing us to add demolition activities to work already scheduled. Taking our customer's requests into consideration also adds different requirements.

SERVPRO crews also use a safety plan that is laid out during the project's setup. We also implement resource allocation guidelines and put the site's work plan together. Such steps are necessary to allow us to work efficiently and provide our customer with an excellent service.

Setting up machinery, bringing in tools, cleaning supplies, basins and buckets, and many other items and laying them out in an orderly fashion helps us stay organized and efficient. While no two homes are the same, we have the same tools, equipment, and cleaners available to us in a central location to restore your home.

SERVPRO of Frederick County's professional and highly skilled restoration experts are always ready to help by restoring water-damaged homes across Mt Airy, Brunswick, and Middletown. Our goal is to complete the work needed inexpensively and with as little disruption to our customer as possible. Call our emergency services line at (301) 662-1747 as soon as you know you have a situation with out-of-place water.

More about Frederick.

Who to Call When my Mount Airy Basement Floods

8/28/2019 (Permalink)

SERVPRO corn hole board. SERVPRO can treat your Mount Airy flood damage promptly and professionally.

We strive to assist our Mount Airy community with their flood damage.

If last year is any indication, residents of Frederick County need to be on our toes regarding flooding and rise in water levels. Heavy rains alone can be responsible for overflowing bodies of water that make their way into your basement, leaving homeowners in need of specialized services to recover from flood damage and restore our homes as soon as possible. It only takes an oversaturated sewage line to divert water into our homes, along with debris and bacteria that can cause problems in the future if it is not treated correctly.

When your home in Mount Airy is the victim of flood damage and your basement is underwater, reach out to SERVPRO for our expert services. Our team is certified in the latest techniques and equipment to restore your home while minimizing your losses. In water events, time is of the essence, and minimizing the time floodwaters live in your home is the key to success. Our crew is available 24/7, so we can respond as soon as the emergency happens; all you need to do is call.

As the water extraction process evolves, we work with you to dispose of any items posing a threat to your home. Typically, these include upholstery, carpets, and any porous materials soaked in water. As soon as we can, we remove them from your home to prevent unwanted bacteria from traveling throughout your property and affecting other areas. Upon arrival, we utilize a variety of equipment which may include submersible pumps, handheld extractors, and drying mats to dry out the area. Our SERVPRO crew may also use moisture sensors and thermal imaging cameras to inform us of our progress in removing excess moisture from your basement. When our staff members continue with disinfecting your home, they can also focus their attention to airborne particles and may use air filtration devices to purify the air and remove any lingering contaminants left behind in the air. All these steps are necessary to protect your home now and in the future.

SERVPRO of Frederick County is your ally when water comes into your home uninvited.  Call us at (301) 662-1747 and let us leave your home, "Like it never even happened."

If you would like to know more about Mount Airy, click here.

We Can Manage The Various Challenges Of Commercial Fire Damage In Frederick

8/26/2019 (Permalink)

smoke rising up to sprinkler Call SERVPRO of Frederick County at (301) 662-1747 to help.

Managing Various Challenges Of Commercial Fire Damage In A Frederick Drug Store

Fires can happen any time leaving widespread damages in the commercial establishment that they affect. In a drugstore, the situation is different, unlike other commercial establishments because of the materials burnt. Restoring normal operations at your Frederick drug store fast can be possible, but the restorer must be ready to deal with the different prevailing challenges.

Dealing with Harmful Chemicals
Being safe when restoring commercial fire damage in your Frederick Drug Store is essential. During a fire, the combustion process breaks down materials giving off smoke and other residues which are then deposited on surfaces or suspended in the air. In a drugstore, the fire burns medicines and other dangerous chemicals, so the residues left can be hazardous to those cleaning them. Our SERVPRO technicians can work safely in such an environment because we have the necessary PPE, Personal Protective Equipment, such as:
    •    Chemical Resistant Gloves
    •    Respirators
    •    Rubber Boots
    •    Full Body Suits

Restoring normal services faster
More people might rely on your store than you imagine. For example, your store might be the only place they get rare medicines, or maybe you might have an extended operation schedule that allows them convenience. Restoring operations soon after a fire incident might, therefore, be more urgent to your customers than you. Restoration is likely to involve cleanup, rebuilding, and refinishing different areas in your store. Our SERVPRO crews have members highly trained in different fields including FSRT, Fire, and Smoke Restoration Technicians, equipping them with the skill sets to expedite restoration.

Finishing the restoration
All the effort you put in restoring your store after fire damage might not be recognized if the final stage is managed correctly. Finishing involves several steps including drying off excess moisture leftover from firefighting and cleaning efforts as well as deodorization. Our SERVPRO technicians use superior equipment such as hydroxyl generators during the restoration process to remove bad odor. We also have commercial-grade air movers and desiccant dehumidifiers to dry excess moisture.

Watching flames consuming your drugstore can be a tough pill to swallow, but doing prompt restoration can help you rebuild your business. Call SERVPRO of Frederick County at (301) 662-1747 to help. We’re Faster to Any Size Disaster.

For more about Frederick click here.

Why Professional Restoration Services Are Needed for Your Frederick County Home

8/5/2019 (Permalink)

Fire damage remediation can be devastating when you witness the loss to your home. Call the professionals at SERVPRO today for help.

Soda Blasting for Soot Damaged Countertops in Frederick

Cleaning up your Frederick home after a fire can feel like an overwhelming task. While there are some homeowners up to the massive undertaking of removing soot and smoke residues from their properties with meticulous and intricate approaches, many have found it much easier to seek out the experienced restoration professionals of our SERVPRO fire recovery team. With our prompt response and experience, we can address even widespread concerns like soot in your countertops and other pricey surfaces with efficient and advanced approaches. 

Addressing fire damage in Frederick homes often must come in stages, beginning with widespread mitigation and cleaning where possible to prevent further damage and degradation of the property. Accomplishing this task gets left in the hands of our competent accredited professionals endorsed through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as Fire & Smoke Restoration Technicians (FSRT), Odor Control Technicians (OCT), and multiple facets of cleaning and other niches. 

Many countertops have a semi-porous composition, making them susceptible to soot staining without careful removal and cleaning. While many surfaces can often get addressed with the combination of high-powered vacuums and chemical sponges, our SERVPRO team also has other approaches that can help to eliminate the soot and protect the surface underneath this layer of carcinogen

Soda blasting is a premier option for our mold remediation team as it can eliminate the entire hyphae of the organism without compromising the substrate hosting the colony. This premise is also true for surfaces housing soot and smoke residues, and soda or media blasting is an abrasive, yet gentler approach that can make your counters look “Like it never even happened.” There are added benefits of clean up without introducing more water to the structure and that sodium bicarbonate is a deodorizing agent.

It can be overwhelming to see the devastation that widespread fire loss events can do to your home, especially without knowing how to get your property back to preloss condition. Because We’re Faster To Any Size Disaster, you can count on our SERVPRO of Frederick County team to arrive quickly with the equipment and expertise to help. Give us a call anytime that you need us at (301) 662-1747.

Click here to see more about Frederick. 

How Our Technicians Will Save Your Brunswick Home After A Water Damage Incident

7/23/2019 (Permalink)

SERVPRO of Frederick County is prepared to respond swiftly.

What To Expect From Brunswick Professional Water Cleanup

When an appliance fails, or the kids let a sink overflow an astonishing amount of water can spread throughout your Brunswick home. A cracked residential water heater held up to 50 gallons, and if the rupture goes unnoticed, the supply line keeps flowing. The standard flow of a bathroom sink is 2.2 gallons per minute, meaning a 10-minute distracting phone call might spill more than 20 gallons out the door and down the hall.

Professional help is required for Brunswick residential water cleanup. The sheer bulk of water collecting in the lowest parts of the affected space is beyond the capacity of a household wet/dry vacuum to manage. Another consideration is that the visible standing water is only part of the problem. Water migrates away from its origin, flooding downstairs and through cracks into building cavities. It also seeps under and into porous structural components.

SERVPRO has the Institute of Inspection Cleaning and Restoration Certification (IICRC)-trained managers and technicians to approach water cleanup efficiently, following industry best practices. We also stock a complete inventory of state-of-the-art water removal and structural drying equipment on our service vehicles.

We arrive, assess, and plan your water cleanup project as soon as possible after your first call, answered 24/7. Water Damage Restoration Technicians (WRT) immediately position submersible pumps in water deeper than two inches, also using wanded extractors to mitigate the spread of moisture on carpets and bare floors. Thermal imaging devices help us located water trapped behind structures, which we access by employing controlled demolition strategies like weep holes and flood cuts.

Our technicians use sensitive moisture meters to detect the level of water absorbed by structural components. This data forms the basis for an applied structural drying goal. Once the standing and trapped waters evacuate, SERVPRO positions air movers and heaters to accelerate the transfer of water from the structures into the air as vapor. Desiccant and evaporative dehumidifiers remove moisture from the air, containing it for disposal outside your home.

Call (301) 662-1747 when a water emergency requires prompt cleanup. SERVPRO of Frederick County is prepared to respond swiftly. We’re Faster to Any Size Disaster.

For more about Brunswick click here.

Why SERVPRO Is the Choice for Mt Airy Fire Damage

7/20/2019 (Permalink)

Let SERVPRO bring you the best results for your fire damage in Mt Airy.

Don’t choose conventional services for your fire damage in Mt Airy. Get with us, the professionals.

The anticipation of all the tasks and best practices needed following a fire in your Mt Airy home is impossible for most residents. The harm done by the heat and residues can range from profound or barely noticeable to an untrained eye. The training and experience our employees have in fire mitigation and remediation are why we offer efficient services and deliver reliable results.

Fire damage to your Mt Airy dwelling cannot wait for attention. The residues from burned materials spread far and wide inside your home, even in spaces that never felt the heat. HVAC systems operating during a fire can transport soot throughout a house. Also, normal air currents or the breeze flowing in when you open a window, to dissipate the heat and smell can contribute to drift. Our employees understand the ways fire residues infiltrate indoor spaces, why we need to be on the scene, helping as soon as possible.

Fire damage scenes almost always require water mitigation and remediation. Firefighters saved your home, but hundreds of gallons of contaminated water remain. Our technicians hold multiple certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), which is why SERVPRO can cover the water loss as well. Our vehicles hold pumps, extractors, air movers, heaters, and dehumidifiers to get water abatement out of the way fast.

As the water recedes other Fire and Smoke Restoration Technicians (FSRT) on the site match soot damage with appropriate cleaning products and techniques. Rigorous scientifically-based coursework completed for soot removal is why SERVPRO brings only the industry’s best practices to your fire damage crisis. Conventional cleaning methods fail because of the unique problems presented by fire residues, but our crew members are educated and up to the task.

Odor removal is perhaps the last item on our list, but skipping this step is unacceptable. We move through a multi-step process to eliminate odors. If deep cleaning still leaves a stench, we move on to other techniques. Recreating the conditions of the fire and altering the odor bearing particles’ ability to transmit the smell is the purpose of thermal fogging. We also use hydroxyl generators to modify the scent of fire residues at a molecular level. Reliance on research and evolving technology is why SERVPRO rids your home of malodors rather than covering them with distracting perfumes. 

Preparation and a commitment to training are why SERVPRO of Frederick County is ready to help remediate fire damage at your home. Call (301) 662-1747 as soon as possible after the fire is out and we are on our way to assist.

To learn more about Mt Airy, click here

How SERVPRO Restores Your Water Damaged Frederick Factory

7/8/2019 (Permalink)

You can trust the SERVPRO Brand to restore your water damaged factory.

Restoring Normalcy After Commercial Water Damage in Your Frederick Factory

A water spill can quickly derail the routines you have established in your factory. Apart from the deterioration of materials exposed to the water, it also creates various hazards in the work areas, including elevating the risk of accidents. Fast extraction can help minimize the damage levels and restore normal operations. You can achieve the intended results faster when you enlist the help of a professional.

The incident that leads to commercial water damage in your Frederick factory might not be significant, but the open layout that characterizes most factories creates ideal conditions for water to spread. Unlike small premises where the water would form deeper pools easier to extract from one location, in an open space, the water spreads thinly requiring considerable movement during extraction. Our SERVPRO water restoration technicians use equipment such as ride-on high volume extractors, which are best suited for such tasks.

In the chemical-filled environment, spilled water can dissolve and spread chemicals or other substances creating safety issues your employees. Exposure to such dangerous materials is risky, so having the right protective equipment is essential when cleaning the affected areas. Our SERVPRO team takes safety seriously, so we have the equipment to prevent exposure through skin contact, inhalation, or otherwise. Among the PPE, Personal Protective Equipment, we have in our production trucks include:

Chemical Resistant Gloves

Splash Goggles


Full-Body suits

Rubber Boots

Excess moisture in a factory can interfere with the production processes or the general comfort of the workers. Restoring normal humidity levels is therefore essential for optimized production. After extracting standing water, our SERVPRO crews take steps to dry any excess moisture. We run high-speed air movers to increase the evaporation rate then use LGR dehumidifiers, or giant desiccant dehumidifiers to extract moisture from the air. To reduce uncertainty, we make calculations and set a drying goal, ensuring that you know approximately when your facility can be fully operable.

When there is a water loss incident in your Mt Airy, Brunswick or Middletown factory, call SERVPRO of Frederick County to help. You can reach us at (301) 662-1747 any time. We’re Faster To Any Size Disaster.

More about Frederick.

Our Flood Damage Specialists Can Save Your Frederick Home

6/29/2019 (Permalink)

We have technicians available 24-hours a day, 7-days a week, year-round to assist you through even the worst situations.

Highly Trained Flood Damage Specialists In Frederick

Having a flood in your home can be a traumatic experience; it is hardly something you should deal with alone. Everything you work so hard to obtain through the years can be affected, leaving you wondering what to do next. However, homeowners in Frederick have access to highly trained professionals that can help return their property to normal.

As a homeowner, you can protect yourself from flood damage in the Frederick area by contacting our local office. We have technicians who have received the Institute of Inspection Cleaning and Restoration Certification (IICRC), Specialization Training, and our Employee Certification Training Program (ECTP). Our technicians train thoroughly to provide you with the quality restoration services you expect.

We learn lessons about the principles of flood damage restoration, flood damage safety, and how to address specific problems that often arise on the job. SERVPRO technicians learn about humidity, condensation, evaporation, and permeance. Our ECTP teaches us the effects water has on various surfaces, how airflow and temperature can drastically affect drying time, and which methods work best given a variety of situations.

You want to know if SERVPRO technicians are qualified to perform flood damage restoration in your home and we want to answer any questions you may have. We live, eat, and sleep restoration; it is in our blood. Our entire restoration staff is here to ensure that you have help during emergency environmental situations and that you can rely on to provide cleaning and restoration services when you need us the most.

At SERVPRO, we teach our technicians why it is so vital to treat water and flood damage incidents with such urgency and care, not just how to perform a service. People like you are at the core of what we do, and we make sure that you know what needs to happen to make informed decisions about your property.

Call our staff at SERVPRO of Frederick County for additional information about our services or to schedule your homes initial inspection, today. We have technicians available 24-hours a day, 7-days a week, year-round to assist you through even the worst situations. Call us at (301) 662-1747.

For more about Frederick click here.

In Frederick County, SERVPRO Provides Polite, Professional Service for Trauma Scene Restorations

6/25/2019 (Permalink)

SERVPRO Techs with Personal Protective Equipment Can Restore Trauma Scene Incidents in Frederick Commercial Stores

Efficient Cleanup for a Trauma Incident at a Frederick County Grocery Store

Traumas like what our team recently dealt with in a Frederick County food store happen without warning. With no way to prepare for these often stressful and overwhelming circumstances, business owners depend on the expertise and the skills of our professional cleaning technicians to address every potential concern in an efficient restorative approach. With an entire area of the store that must get cleaned, disinfected, and recovered, you need experience. We have a team with both training and continued education to know safe practices for pathogenic threats, viral risks, and other detrimental circumstances.

When our SERVPRO professionals were called one evening to this Frederick biohazard trauma scene caused by a personal tragedy at a grocery store, we knew how vital a fast response would be. The upset owner hoped to have the store back open again the following day, and that would require each phase of recovery to be completed, including the thorough cleaning, deodorization, and disinfection. Through the energetic efforts of our entire team, we were able to achieve this goal, and the grocery store did open again the following day “Like it never even happened.”

With trauma recovery, every moment counts. Staining and worse situations can arise from allowing bodily fluid to remain on surfaces for prolonged periods. The American Bio Recovery Association (ABRA) provides guidelines and certifications. We utilized the inventory of our OSHA-approved cleaning and disinfection agents, which can restore surfaces and exposed materials without requiring demolition and replacement. These same products helped to ensure that we could meet the deadline of our client.

As this was still an active investigation supervised by the police, our SERVPRO technicians also had to work alongside these first responders to meet specific safety guidelines and strict protocols to ensure we did not impede this investigation happening adjacent to our recovery efforts.

We know that when contending with traumas, it is difficult to think of anything other than your employees, your customers, and your building. We understand the need for subtlety and compassion during the cleanup service. Let our SERVPRO of Frederick County biohazard restoration specialists help you shoulder some of this weight, as we did with this grocery store, with our fast response and expertise. We can help by calling (301) 662-1747.

Get the 411 About SERVPRO's Fire Damage Restoration Services!

6/21/2019 (Permalink)

You can count on our SERVPRO team to make your house feel like a home again after a fire.

Fire Damage in Mount Airy Homes Calls for Fire Restoration Cleaning Services

Data from the National Fire Protection Association (NFPA) shows that structure fire is reported every sixty-five seconds. A home fire is traumatizing, and can also threaten the sense of security of your family. When you experience such an incident, you need help from a fire restoration service.

Apart from ruining structures, the heat, flames, and smoke from a fire can also affect items like bedding, electronic equipment, clothing, and furniture, and they require specialized cleaning and restoration. Quick action after fire damage in your Mount Airy home can prevent secondary destruction. SERVPRO understands how structures and contents react to fire, heat, and smoke and the steps that should be taken to reduce damage for homeowners. We can clean the affected structures and contents and work toward protecting your house from additional damage.

Fire damage causes corrosion that can limit the success rate of remediation if you do not deal with it quickly. Decontamination should take priority within the stabilization phase of fire to mitigate further damage to walls, floors, ceilings, and other areas where smoke and soot could settle.

Our fire restoration cleaning process involves cleaning a fire-damaged building to its preloss condition. Our restorers remove smoke residues from the interior and exterior surfaces of a home. Since the residues often emit bad odors, we deodorize homes using enzyme digesters or disinfectants and sanitizers. Enzyme digesters work on protein or organic materials, breaking down molecules into odorless substances like water, carbon dioxide, and water-soluble by-products. Disinfectants and sanitizers kill odor-causing organisms like fungi and bacteria.

Fires at times ruin structures badly, necessitating their complete replacement. We can remove and dispose of the structural items that are charred by flames or blistered by the heat. Our SERVPRO crew also examines a building to determine which structures can be restored and which ones cannot. We also estimate the odds of restoring questionable items. Furthermore, we identify which conditions likely existed before the fire occurred for the customer and the insurance company. It is not a must to address pre-existing conditions as part of the fire restoration process, but we recognize and document them.

When a fire has ruined your home and its contents, contact SERVPRO of Frederick County at (301) 662-1747 for restoration cleaning services. We are ready to help with a rapid response 24/7/365.

Learn more about Mt Airy.